Privacy Policy
Last updated: March 1, 2026
This Privacy Policy describes how LoopPass Interview AI Prep ("LoopPass", "we", "us") collects, uses, and shares information when you use our app and related support pages.
Information We Collect
- App identifiers and account metadata, such as an install scoped user ID, RevenueCat app user ID, and email address when you contact support.
- Interview content data, including transcript text, typed answers, prompts, evaluations, and session snapshots needed to run coaching loops.
- Device and usage metadata, including device model, vendor identifier (IDFV), timezone offset, and operational diagnostics.
- Purchase and entitlement metadata for subscriptions (processed through Apple and RevenueCat).
- Support messages and diagnostics (for example, issue reports and recent log lines) that you choose to send.
Data Categories, Uses, and Sharing
| Data category | How collected | How we use it | Who receives it |
|---|---|---|---|
| Interview answers and speech transcripts | When you type an answer or use speech recognition in an interview session | Run the interview loop, generate follow-up questions, and return coaching feedback | LoopPass servers and Anthropic (Claude) for AI processing |
| Interview context and session snapshot data | Generated from your current interview state, prior turns, and round progress | Maintain interview continuity, evaluate answers in context, and resume sessions | LoopPass servers and Anthropic (Claude) for AI processing |
| Unique user identifier and account metadata | Created on device and, for subscriptions, provided by RevenueCat/Apple flows | Identify the device session, enforce access limits, and validate entitlements | LoopPass servers; RevenueCat and Apple for billing and subscription operations |
| Device and app metadata | Sent by the app during session bootstrap and status checks | Compatibility checks, fraud/rate-limit controls, diagnostics, and operational support | LoopPass servers; this includes device model, app version, app build number, and timezone offset |
| Support reports and diagnostics you choose to send | When you submit an issue report, email support, or upload logs | Troubleshoot bugs, investigate abuse, and respond to support requests | LoopPass support systems and email providers used to process your request |
| Purchase and entitlement metadata | During subscription purchase, restore, and entitlement validation flows | Provide paid features, restore purchases, and reconcile subscription status | Apple, RevenueCat, and LoopPass servers |
Microphone and Speech Recognition
LoopPass uses microphone and speech recognition permissions so you can answer by voice. In normal operation, LoopPass sends transcript text to our backend for interview processing. We do not intentionally upload raw microphone audio recordings as part of standard interview turns.
How We Use Information
- Deliver interview sessions, coaching loops, and product features you request.
- Process speech and transcript content to generate interview prompts and feedback.
- Support subscriptions, entitlement checks, and account access controls.
- Monitor reliability, investigate abuse, and improve quality and safety.
- Respond to support requests and communicate notices related to the service.
How We Share Information
- Anthropic (Claude) to generate interview questions and feedback, but only after you grant AI processing consent in the app.
- Service providers that help us run LoopPass, such as cloud hosting, AI model inference, subscription infrastructure, and customer support tooling. We confirm that these third-party partners provide the same or equal protection of your data as described in this policy.
- Platform providers (including Apple) for app delivery, purchases, and account services.
- Legal or safety disclosures when required by law, valid legal process, or to protect users and the service.
We do not sell personal information, and we do not use IDFA based cross app tracking or third party advertising trackers in the app.
AI Processing and External Processors
To generate interview questions and feedback, LoopPass needs your permission to send your typed answers, voice transcripts, and current interview context to LoopPass servers and to our AI processors at Anthropic (Claude). LoopPass sends a unique app identifier, device model, app version, build number, and timezone offset only to LoopPass servers to run the interview and keep the service working correctly. LoopPass does not upload raw microphone audio during standard interview turns. Please do not share sensitive or proprietary corporate information during practice.
LoopPass asks for this consent before any interview content is sent for AI processing. If you do not consent, the interview session does not start.
For this submitted build, the primary interview AI processor is Anthropic (Claude). LoopPass shares the interview content required to generate prompts and feedback with this provider. LoopPass sends a unique app identifier, device model, app version, app build number, and timezone offset only to LoopPass servers to run interview sessions and keep the service working correctly.
Apple and RevenueCat are separate billing and service providers used for purchases, entitlement validation, and account subscription operations rather than interview model inference.
We require our service providers and processors to protect personal data under their contractual commitments and applicable privacy and security terms at a level comparable to the protections described in this policy.
Our AI providers' published privacy materials and terms govern their handling and retention of processed data. LoopPass sends only the content needed to run the interview session and asks users not to include sensitive personal or proprietary information in practice answers.
Data Retention
Active server side session monitor records are retained for up to 48 hours. Support issue reports and uploaded diagnostics are retained until no longer needed for troubleshooting, abuse prevention, or legal obligations. You can request deletion at any time; we target completion within 30 days where feasible.
Your Choices and Rights
- Request access, correction, or deletion of your personal information.
- Request deletion of app linked data associated with your install/user identifiers.
- Manage subscription status directly from Apple subscription settings.
- Withdraw AI processing consent at any time from the in-app Privacy settings section; if you do, the current interview session is cleared and further AI interview processing stops until you consent again.
- Disable microphone and speech permissions in iOS device settings.
Children
LoopPass is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Processing
Your information may be processed in countries other than your own. We apply appropriate safeguards for cross border processing as required by applicable law.
Contact
For privacy requests or questions, email info@mindmeld360.com or use the feedback form.